are focused on providing services for our customers to ensure compliance and process improvements through our software solutions.
Drawing on the experience of several customer engagements enables Elisian consultants to guide the customer through the varying aspects of our software solutions to ensure a smooth transitition into using the features available.
Elisian are dedicated to providing solutions that meet your specific needs using project methodologies and development frameworks that cater for flexibility and customisations to the product set.
This enables Elisian to
• customise solutions
• lower the cost and efficiency of implementations
• provide consistent and value added support
• upgrade solutions inline with core changes
• stay abreast of technological change
The implementation of the solution is the most important aspect of the lifecycle and
one in which the customer is provided the opportunity to define the requirements to ensure
that the solution meets the needs of the business.
Elisian consultants guide the customer through the lifecycle covering all aspects of
• requirements gathering and analysis
• compliance with the project framework
• interface definition and communication with other products
• agile development
• data migration advice
To ensure that you receive the most out of the Elisian products, we provide a range of training solutions tailored to meet your needs to cover
functional training and administration training, these are provided as both
• web based training
• end user documentation
Elisian appreciate the business operations that our customers undertake and as such see the continued support as vital to ensuring the availability, performance
and effectiveness of our software implementation.
The support team provides specific call handling and assessment to ensure that corrective actions and upgrades and managed with regconition to their respective criticality.